At CKS Systems, we take support seriously. We count on your input to help us streamline the process through our website allowing future users access to streaming videos dealing with every occurrence documented to date.
Simply submit a support request via the form below. We ask that you do email us first and provide us with as much detail on your query as possible. We will email or call you back after a short delay, depending on the response required.
Once completed, feel free to call us at (855)CKS-SOFT or (855) 257-7638 but we ask that you kindly allow us a little time to answer your email prior to calling. Thanks you for your understanding.
CKS is a high performance information management system that processes your requests at extreme high speed. However, being a web based product, your internet connection is also a factor to consider. In the event you system doesn't response as quickly as needed, go to the following web site to test the speed of your broadband connection:
Click for a speed test
Viruses, tracking cookies, etc. may also be a source of slowdown for your system. If you are unsure of the status of your PC, click on this link for a complete diagnostic:
Run a complete virus check free brought to you by
In the event your issue persist after these tests, we suggest installing the software on a different PC for a different outcome. However, if your second workstation has the same issues, please contact our support department.
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