Anyone can do surveys thanks to our customizable scripts.
Find out how well your CSRs are doing.
How clean did your tech leave the job site?
Evaluate your technician's performance.
Find out how your company rates overall.
Create sales leads through free home inspections.
Educate your customers about and sell more maintenance. agreements.
See customer satisfaction levels anytime.
The vast majority of you are still not following up with customers post service to reiterate your commitment to their satisfaction while providing a good sounding board to help fine tune your approach. The chances of repeat business increase with the amount of information you have in regards to their customer experience and overall satisfaction.
Push it off all you want, but if you don’t call your customers post service, you are forsaking sales leads, losing an opportunity to remind your customers about your company and service and are left virtually blind in regards to their perspective of your front end, services and company.
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